Public Service Transformation Academy
Benjamin is the chief executive of the Pubic Service Transformation Academy, a not-for-profit social enterprise which has been awarded the Cabinet Office Commissioning Academy concession, and a founder and managing partner at RedQuadrant. He studied philosophy, politics, and economics at Oxford University before becoming co-ordinator of a youth development charity. He moved on to Shepherd’s Bush Advice Centre, part of the London Borough of Hammersmith and Fulham. He has been in and around public service ever since. For seven years, he was adviser to the leader of the council, involved at the highest level in budget setting, policy, and the first round of local strategic partnerships. That led to a career in PricewaterhouseCoopers and Sector Projects (part of Capita group), where he worked with clients from the Government of Armenia to Birmingham City council.
He has undertaken voluntary accreditation missions for Youth Business International in Bangladesh and Dominica. Ben is passionate about commissioning, systems thinking, customer-led transformation, lean, and generally thinking about better ways to run and lead organisations. He holds a lean six sigma black belt and is an accredited power+systems trainer. Benjamin is a visiting lecturer in applied systems thinking at Cass Business School, City University, and has lectured at Nottingham Business School and Oxford Said/HEC Paris. Cycles to work, Boris-style.
10:00 am - 10:35 am
Panel: Defining and Delivering Social value in Public Sector Services
Theatre: Workforce and Leadership
- Public Service Transformation: new approaches to improve your wider strategic impact
- Commissioning and delivering public services to achieve better results with better economics
- Identifying the gap: discovering opportunity in your existing projects
- How to quantify social value and the mechanisms required to deliver it