Association for Public Service Excellence
Paul O’Brien is the Chief Executive of the Association for Public Service Excellence (APSE). Based in Manchester APSE has 250 local authorities in membership.
Paul is currently on the DCLG working party writing the National Litter Strategy for England. He was the independent facilitator of the Northern Ireland Local Government Reform Joint Forum. He has represented APSE on the Scottish Executive Health and Physical Activity Council, the Office of the Deputy Prime Ministers, Strategic Partnership Taskforce, Trading and Charging working party and the Local Government Procurement Forum.
Paul was named in the LGC magazines 100 most influential in local government. He is a columnist with the MJ magazine and regular contributor to numerous local government publications. He was a member of the Guardian’s Local Government Network Advisory Board. He was also a board member on the partnership which delivered the ODPM’s National Councillor Mentoring Programme.
Paul was previously APSE’s Principal Advisor (Scotland), and has over 30 years’ experience in local government. He is a Fellow with the Royal Society of the Arts. He is currently studying for a PHD at De Montfort University having previously completed an MBA at Glasgow Caledonian University
10:05 am - 10:50 am
Panel: Embracing a commercial approach to service delivery
Theatre: Corporate Solutions
The traditional sources of income available to local government are no longer able to sustain public services indefinitely. Developing a commercial strategy for revenue generation can be a viable means of safeguarding service delivery. For this session we will discuss:
- How to identify and leverage potential commercial assets of your organisation
- Embedding the necessary cultural change to develop commercial skills of your workforce, to embrace a business-like approach to service protection
- Investing in capital projects for long term gains