Paul Schagen

Head of Operations for the GDS Academy

Government Digital Service

Visit Website

Paul leads the Operations of the GDS Academy, which delivers learning and development for the Civil Service’s Digital, Data and Technology profession and for wider government. The Academy has played a key role in building the digital capability of Civil Servants and is increasingly supporting the broader public sector, helping to embed a user-focussed approach to designing public services, and driving the uptake of digital ways of working. Before joining GDS, Paul led on the design of learning and development for the operational parts of the Department for Work and Pensions, building the capability of frontline staff, and he has previously worked across a number of other government departments, supporting the transformation of central government functions and delivering public services in the North West.

Participating in: